The Scotts Miracle-Gro No-Quibble Money Back Guarantee™

It's normal to feel uneasy about a big purchase. Things can go wrong, after all, and sometimes products don't perform as promised.

As the leaders in consumer garden and plant care, we're proud of our products, and we also understand it's about more than vegetables, flowers and houseplants. We know you're growing food for your table, plants that make you smile and relationships with your friends and family. 

We also know sometimes things just don't work out. That's why we created the Scotts Miracle-Gro No-Quibble Money Back Guarantee™.

Our associates work hard to bring you products for every plant project on your to-do list. We believe in superior, innovative solutions that get the job done right the first time, and we stand behind that promise. If you are not satisfied after using a product, you should be able to get your money back. 

If you had a negative experience with a Miracle-Gro product, we've got a simple process to make getting a refund easy. Here's what you need to know to submit a refund request:

How do I submit a refund request?

To submit a request, complete the form here. You'll be asked to provide proof of purchase as part of the submission. After you've made your submission, Miracle-Gro may reach out to verify information and/or request additional information to process your refund request.  

What do I need to submit a refund request?

A digital copy or photo of your receipt or other proof of purchase, such as an itemized email order confirmation, store printout or duplicate receipt from the retailer.

Who can submit a refund request? 

The Scotts Miracle-Gro No-Quibble Money Back Guarantee™ is limited to the original end-user consumer purchaser (if you bought the product then used it on your own plants or in your own garden or landscape, that's you).  

Products purchased for commercial or professional use are not eligible for the Guarantee.

Which products qualify?

Any product purchased from us or one of our authorized sellers that bears the guarantee on its packaging qualifies. If your product is otherwise covered by a warranty provided by Miracle-Gro or one of its affiliates, that warranty will govern. 

Products purchased from an unauthorized seller, including unauthorized internet sellers, do not qualify.

How long do I have to submit a refund request?

Guarantee claims must be made within 1 year of the date you purchased the product.

A Few Extra Details

Miracle-Gro reserves the right to deny requests in cases where Miracle-Gro has reason to believe the claim is not made in good faith. Miracle-Gro may amend or terminate The Scotts Miracle-Gro No-Quibble Money Back Guarantee™ at any time without notice.

Additional terms and conditions apply. For the complete Scotts Miracle-Gro No-Quibble Money Back Guarantee™ Policy, click here. 

If you have other questions, click here to contact us today. Our US-based customer service team is standing by to help make things right.

We'll see you in the garden!